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At CAM we like to have satisfied customers and it’s nice to know you are out there so please feel free to leave comments via the “Contact Us” link on this website.

 

We also know that sometime things can go wrong and we want to be able to react quickly to any concerns you may have. If you have a complaint, use the “contact us” tab here on the website. We aim to resolve issues as close to the point of origin as quickly as possible coming to mutually acceptable outcomes.

 

The secretary will initially respond and register your complaint and will then pass your concern to the most appropriate member of the CAM Committee to look into and give a considered response usually within 2 weeks.

 

If you are not happy with the outcome, you may appeal and a different committee member will review you appeal, again usually responding within 2 weeks.

 

If you are still not happy with the outcome you may at this point escalate your concern to the Area Service Delivery Manager at IAMRS.