We make better drivers and riders


Please see our current opportunities below

As a charitable organisation IAM RoadSmart is committed to improving road safety. Our aim is simple - we want to improve driving and riding skills, to reduce the numbers killed or seriously injured on our roads. We want to increase enjoyment, and improve capability and competence whether someone is doing it on a personal or business basis.  

Working for us is a rewarding experience, knowing you are helping to make road users more confident, safer and better drivers and riders. You can do this in a number of ways, in any one of the four successful organisations under our umbrella brand:

  • The charity (the Institute of Advanced Motorists) which has over 82,000 drivers and riders, all of whom have passed or are studying for our popular Advanced Driving or Riding courses
  • Driving for Work – our driver risk management solutions for businesses which every year improves the skills of more than 35,000 people who drive for a living 
  • Re-education – we can help drink drivers reduce their ban by up to 25% through re-education.

Apprentice - Digital Support Technician

We are pleased to offer a Digital Support Technical apprenticeship for approx. 19 months based at our Welwyn Garden City Office in Hertfordshire. 

As part of the IT team, the successful candidate will report to the IT Support Engineer. 

This role will support internal users throughout IAM and will provide first-line desktop and software support both onsite and remotely including end-user workstation support, various other IT related hardware, software support, basic server housekeeping and assisting in the LAN/WAN infrastructure and maintaining an up to date asset register for all end-user equipment.

There will also be the opportunity to be involved in several key IT Infrastructure Projects.

You will be expected but not limited to the following;

  • To provide 1st line IT support and advice across the organisation
  • To maintain an inventory of all hardware, software licenses, and keep a register of all borrowed IT equipment
  • To undertake an annual audit of this inventory and to report on the results
  • Build and deploy new PC’s using Windows 10
  • To maintain company mobile phones and update applications
  • To perform basic diagnosis and resolution of software and hardware faults
  • To keep abreast of developments in the field of IT and undertake research as appropriate and advise emerging technologies and their applicability to the organisation

If this sounds like you, and you’re looking for a fantastic opportunity and if you want to work with a passionate and committed team of IT professionals, we’d love to hear from you. 

Contact nicola.smith@iam.org.uk with a copy of your CV and a summary of why you think you’ll be a good fit for this role.

Closing date for applications is 5pm on 31st May 2021.

Current Opportunities

Our people are critical to us in achieving our aims. To join us in helping make the UK roads safer, view our current vacancies using the link below.

Values & Behaviours

The culture of organisations is created from how people within that organisation behave. A clear & unified culture is crucial to the ongoing success of IAM RoadSmart.

Training & Development

You will learn from the best minds in the industry on how to be an advocate for road safety. Investing in training for our employees is essential to the success of our organisation.

Speculative Enquiries

We are always looking for good-quality people so if your interest is purely speculative please send a copy of your CV to vacancies@iam.org.uk

If you have a preference for which area of the organisation you would like to work for, please include that in your email. While we can’t guarantee to respond to every expression of interest we will be in touch if we have an opportunity that suits your skills and experience.

Why Join Us?

We believe in opportunity, development and reward, in an environment where our people will thrive and be the best. Have a look at the various parts of the organisation below.

The Institute of Advanced Motorists (IAM)

IAM is a respected charity comprising of 85,000 members, 5,000 active volunteers and over 180 local groups. We campaign and lobby on road safety issues on our members behalf.

Business Driving

Provides a range of professional driver risk management training and solutions for business. Including e-learning, on-road coaching, and company occupational driver policy consultancy.

IAM Driver Retraining Academy

Dedicated to re-educating speed and drink and drive offenders. Our Drink Drive Rehabilitation Course (DDRC) is officially recognised by the DVSA, in nine areas of England & all of Wales.