Contact us
At the current time our Customer Care team is extremely busy answering queries and calls. If you need to contact us, we ask you to use email wherever possible. We thank you in advance for your patience and will answer your query as quickly as we can.
You can contact us for help with membership, courses, or anything else using the forms below or by emailing via the appropriate address during office hours (8:30am to 6pm Monday to Friday). Or try our frequently asked questions - the answer may be a click away.
Registered Address: 1 Albany Place, Hyde Way, Welwyn Garden City, AL7 3BT.
Charity number: 249002 (England and Wales) SC041201 (Scotland)
Membership services
If you have a query about your membership, please get in touch.
Share your experiences
If you have been on a course and would like to share how it went, we would love to hear from you.
Complaints
We’re committed to providing the highest quality services, but occasionally we can get things wrong. If you feel we have made a mistake we’d like to hear from you.
Business courses & services
To find out how IAM RoadSmart can help your business, contact our Driving for Work team at the link below.
Media & policy
Contact our press office for media related enquiries or to speak to a spokesperson.
General enquiries
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