Contact us

At the current time our Customer Care team is extremely busy answering queries and calls. If you need to contact us, we ask you to use email wherever possible. We thank you in advance for your patience and will answer your query as quickly as we can.

You can contact us for help with membership, courses, or anything else using the forms below or by emailing via the appropriate address during office hours (8:30am to 6pm Monday to Friday). Or try our frequently asked questions - the answer may be a click away.



  • Membership services
  • Advanced Courses
  • Modules and assessments

0300 303 1134


  • Driving for Work
  • Business services
  • Fleet risk management

020 8996 9700


0300 303 1138


Registered Address: 1 Albany Place, Hyde Way, Welwyn Garden City, AL7 3BT.

Charity number: 249002 (England and Wales) SC041201 (Scotland)


Membership services

If you have a query about your membership, please get in touch.

Share your experiences

If you have been on a course and would like to share how it went, we would love to hear from you.


We’re committed to providing the highest quality services, but occasionally we can get things wrong. If you feel we have made a mistake we’d like to hear from you.

Business courses & services

To find out how IAM RoadSmart can help your business, contact our Driving for Work team at the link below.

Media & policy

Contact our press office for media related enquiries or to speak to a spokesperson.

General enquiries

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