Coronavirus (COVID-19) update as at 29th May 2020:

Bookings for IAM RoadSmart courses are still open, but in line with Government advice, some of our on-road coaching sessions are currently suspended. Please see details below:

  • Motorcycling coaching sessions in England will resume from 15th June 2020.
  • All other coaching - for driving in England, Wales, Scotland and Northern Ireland; and for motorcycling in Wales, Scotland and Northern Ireland - remain suspended at the current time.

    Our Trustees and Senior Management Team continue to monitor the situation closely and make decisions based on Government advice. If you choose to proceed with your booking, we will be in touch as soon as the current situation regarding COVID-19 has been resolved to register you for your first session. Your first year of IAM RoadSmart membership will be extended for up to six months free-of-charge so you can complete your course. 

    For further details, please contact us.

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    E-learning Module: Driving in Towns

    Learn to drive safely and confidently on urban roads with useful information, hints and tips on:

  • How to drive proactively to manage the space around your vehicle
  • Sharing the road space safely with other road users
  • Taking action to reduce the risks from urban hazards
  • Interpreting road signs and restrictions, road markings and the Highway Code when driving on congested roads

  • Special offer: Currently available free-of-charge (RRP £5)


    Course overview

    This module looks at the urban environment, a common area of focus for many drivers concerned about keeping themselves and their families safe on the road.

    Urban roads present drivers with the most complex and diverse range of challenges, combining a multitude of junction layouts, road signs and traffic controls with a whole host of distractions and vulnerable road users. Even on a short journey through your hometown, you might encounter several different speed limits, two or three types of pedestrian crossings, a restricted bus lane and a one-way system. Perhaps your urban commute is very congested and features a host of cyclists, school-run traffic and under-pressure delivery vehicles. The opportunities for involvement in an incident are particularly frequent in towns and cities, with over 70% of road traffic incidents taking place on urban roads. 66% of those incidents are classed as serious.

    This module normally costs £5 for 20 minutes' learning, but is currently available free-of-charge as a special promotion. Click on the button below to register and download.

    Access modules 

    We also offer other E-learning modules that could be just what you've been looking for. Each module covers a key aspect of driving that many drivers find challenging, or that represents a gap in their experience, and offers a knowledge boost using simple exercises, animations and example scenarios. Other available modules:

    Managing distractions

    Managing speed

    Managing overtaking

    Motorway driving

    Parking and manoeuvring

    Driving on country roads


    Business users

    Our E-learning modules are a great way for businesses and other organisations to support their employees as part of a Driver Risk Management or training programme. Contact our customer care team to discuss arranging employee access to our modules, using the link below.



    Learn to drive safely and confidently on urban roads and learn online at your own convenience

    This module takes around 20 minutes to complete

    Focus on handling the most complex and diverse range of challenges on urban roads

    Interactive, with pictures and animations to make the key points easily memorable

    Access modules 



    Business users

    E-learning is ideal for businesses and other organisations to help improve their drivers' knowledge as part of a wider training or risk management programme. Contact our customer team to enquire about arranging group access to our e-learning modules for your business or organisation.


    Select and purchase your module

    Follow the 'Access modules' link below, select your module/s and proceed to checkout

    Log into the modules area

    You can set your login details at checkout. This will enable you to log in and complete your modules any time using a device of your choice

    Complete your module whenever you like

    Modules each take approximately 20 minutes to complete and can be accessed at a time and place to suit you

    You can log in and purchase additional modules at any time

    Access modules