We make better drivers and riders

IAM RoadSmart Coronavirus (COVID-19) update

Coronavirus (COVID-19) update: 24 August 2020


We’re pleased to announce our on-road training is resuming, in line with national and devolved administration advice.

Advanced Driver coaching resumed in England on Monday 20 July and in Wales from Monday 10 August. Preparations to return to Advanced Driver coaching in Scotland will begin on Monday 24 August and in Northern Ireland on Tuesday 1 September. From Monday 14 September we are pleased to confirm driver coaching will be available UK-wide, although it may be restricted by the availability of Observers. However, every effort will be made to ensure those who want to resume in-car coaching are able to do so. Associates who have already started their coaching will be given priority initially. Capacity is expected to steadily increase over the coming weeks. Our bike groups nationwide have also returned to on-road Advanced Rider observing. All arrangements are subject to availability and local restrictions that may be put in place. Clear guidelines are in place for the delivery of all our services and personal safety remains our top priority.

Our Customer Care team is available from 8:30 to 6pm Monday to Friday. To find out more about how you can get in touch please see the Contact Us page on our website.